TELEPHONE
Our customer service is available from Monday until Friday
From 10.00AM until 3.30PM and from 5.30PM until 7.00PM
Order informations, VoIP number for Italy
German Customers (Deutsche Kunden):
The staff can be busy or engaged with other customers, in which case please be patient and call again after a few minutes.
EMAIL
General Informations / Administration / Shipping
German Customers (Deutsche Kunden):
French Customers (Clientèle Française):
For every email message it is MANDATORY to use the address registered on the website, any email from different adresses won't be processed.
RMA
If a part or a tool is defective you must click on the RMA button in the main menu, login in our RMA dedicated website with the same email/password you use on our main site, and follow the simple instructions.
IMPORTANT: Please read carefully:
- Tools and equipment sold on our website are intended for specialized technicians.
- Our company might supply additional technical informations and support solely out of courtesy and following work commitments.
- If you are not sure that you know, or know how to use what you are about to purchase, please do not do it.